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ENABLE ORGANIZATIONAL MASTERY

Training

Build internal AI capability through expert-led training programs. Equip your team with the skills and knowledge to drive AI adoption successfully.

Every organization adopts AI differently. A bank in Kuala Lumpur faces different challenges than a hospital group in Singapore or a manufacturer in Jakarta. That is why our training programs are built around your industry context, your team's current skill level, and the specific AI tools you plan to deploy. We do not teach generic AI theory — we teach your people how to use AI in the work they already do, starting from day one.

Southeast Asia Focus

All programs incorporate regional case studies, regulatory context (PDPA, OJK, BSP), and multilingual delivery options. Our facilitators have delivered training in English, Bahasa Malaysia, Bahasa Indonesia, and Mandarin.

Industry-Specific Content

Training exercises use scenarios from your sector — whether that is credit risk modeling for financial services, clinical documentation for healthcare, or supply chain optimization for manufacturing.

Measurable Outcomes

Every program includes pre- and post-training assessments so you can quantify the capability uplift. Our clients typically report a 40-60% improvement in AI tool proficiency within 4 weeks of completing a program.

Government Funding Eligible

Most of our training programs qualify for government subsidies including Malaysia's HRDF/HRD Corp, Singapore's SkillsFuture, and Indonesia's Kartu Prakerja. We handle the paperwork so you can focus on learning.

METHODOLOGY

How Pertama Training Works


Our programs follow a proven four-stage methodology developed across 50+ enterprise engagements in Southeast Asia. Each stage builds on the last, so your team progresses from awareness to autonomous capability within weeks, not months.

1

Assess

We map your team's current AI maturity, identify skill gaps, and align training objectives to your business goals. This typically includes stakeholder interviews, a skills survey, and review of your existing technology stack.

2

Design

Based on the assessment, we customize program content, select relevant case studies from your industry, and build hands-on exercises using your actual business data and workflows where possible.

3

Deliver

Facilitator-led sessions combine live demonstrations, guided practice, and collaborative problem-solving. Sessions are capped at 20 participants to ensure every attendee gets hands-on support.

4

Sustain

After the program, participants receive 30 days of follow-up support, access to an alumni resource library, and an optional coaching session to troubleshoot real-world implementation challenges.

DELIVERY OPTIONS

Flexible delivery to fit your team.

In-Person Workshops

Full-day or multi-day sessions at your office or a venue of your choice. Best for executive programs and team-wide rollouts where hands-on collaboration matters most.

Live Virtual Sessions

Instructor-led sessions via Zoom or Teams, with breakout rooms and shared workspaces. Ideal for distributed teams across multiple offices or countries.

Hybrid Programs

Combines an intensive in-person kickoff with follow-up virtual sessions over 2-4 weeks. Provides the engagement of face-to-face learning with the flexibility of remote reinforcement.

Showing 130 of 130 programs

AI Transformation for Executives

Transform how your leadership thinks about AI in 2-3 intensive days.

AI Leadership Development Program

Create AI champions throughout your organization over 4-6 weeks.

AI Training for Teams

Get your teams productive with AI in one week.

AI Strategy for Executives

Build structured frameworks for AI investment decisions in 1-2 days.

AI Value Finder Workshop

Leave with a prioritised list of AI opportunities for your business.

AI Literacy for Execution Teams

Give your teams the confidence to use AI in their daily work.

AI Literacy for Leadership Teams

Bridge the vocabulary gap between business and technical teams.

AI Communication for Executives

Master prompting, validate outputs, and save hours each week.

AI Prompting for Teams

Write prompts that get reliable results — every time.

AI Adoption Without Chaos

Roll out AI tools with a clear playbook your teams will actually follow.

AI Pilot Design Workshop

Design AI pilots that generate clear learnings and build the case for scaling.

AI for 10x Productivity

Find your biggest productivity gains and integrate AI into daily work.

AI for Revenue Teams

Sales-specific AI training that drives pipeline and revenue.

AI for Marketing Teams

Transform marketing with AI.

AI for Finance Teams

AI-powered finance operations.

Operations Automation Clinic
Operations Automation Clinic

Find and implement your highest-value automation opportunities.

AI for Finance Leaders

Spot AI opportunities in forecasting, reporting, and analysis.

AI for People Teams

Modernize HR with AI.

AI Vendor Evaluation Lab

Evaluate AI vendors critically and negotiate better contracts.

AI for Legal Teams

AI-powered legal operations.

AI Data Quality & Cleanliness

Get your data AI-ready with systematic quality processes.

AI for Service Teams

Transform customer service with AI.

AI Risk Essentials

Identify AI-specific risks and implement proportionate controls.

AI for Operations Teams

AI-powered operational excellence.

AI Governance Masterclass

Build your AI governance framework in one day.

AI for Technical Teams

Accelerate development with AI.

AI for Procurement Teams

Transform procurement with AI.

Ethical AI for Leaders

Make AI decisions you can defend to any stakeholder.

AI Readiness Fundamentals

Start from zero.

AI Prompt Engineering Mastery

Move from trial-and-error to consistent, high-quality AI outputs.

AI for Business Intelligence

Turn data into decisions faster.

AI for Creative Work

AI-powered content creation.

AI Data Management Fundamentals

Your data isn't AI-ready. This program fixes that.

AI for Banking & Financial Services Teams

Deploy AI across credit risk, compliance, and customer experience.

AI Compliance & RegTech for Financial Services

Automate compliance monitoring and reduce regulatory risk with AI.

AI Fraud Detection & Risk Management for Financial Services

Detect fraud in real-time and reduce false positives with AI.

AI Customer Experience for Banking & Insurance

Deliver personalised banking experiences your customers expect.

AI for Manufacturing Teams

Predict failures, automate inspection, and optimise production.

AI Quality Inspection & Predictive Maintenance

Inspect 100% of production and predict failures before they happen.

AI Supply Chain & Demand Planning

Forecast demand with 85-95% accuracy and cut supply chain waste.

AI Production Scheduling & Factory Optimisation

Optimise your factory floor with AI-powered scheduling.

AI Administrative Operations & Enrollment
AI Administrative Operations & Enrollment

Cut admin workload in half and process enrollments in days, not weeks.

AI for Technology Companies

Improve dev velocity by 25-40% with AI across your tech stack.

AI DevOps & Code Quality

Ship faster with AI-powered CI/CD and code quality automation.

AI Product Development & Innovation

Ship better products faster with AI-powered analytics.

AI Customer Success & Technical Support

Reduce churn and resolve support issues before customers notice.

AI for Professional Services Firms

Deliver faster, win more, and manage knowledge better with AI.

AI Document Review & Knowledge Management

Review contracts and manage knowledge in a fraction of the time.

AI Client Delivery & Project Intelligence

Deliver projects on time with AI-powered planning and insights.

AI Business Development & Proposal Automation

Win more proposals with AI-powered pipeline and bid automation.

AI Store Operations & Visual Merchandising

Optimise store operations and merchandising with AI insights.

AI Succession Planning & Knowledge Transfer

Capture institutional knowledge before it walks out the door.

AI Public Procurement & Budget Optimisation

Evaluate vendors and optimise budgets with AI-powered analysis.

AI Program Impact Measurement & Reporting

Measure and report program impact systematically with AI.

AI for Recruitment & Staffing Agencies

Source, screen, and place candidates faster with AI tools.

AI for Retail Teams

Forecast demand, personalise experiences, and optimise pricing.

AI Demand Forecasting & Inventory Management

Forecast demand accurately and never over-stock again.

AI Customer Personalisation & Loyalty

Know your customers better and personalise every interaction.

AI Client Management & Service Delivery for MSPs

Automate service delivery and grow your managed services with AI.

AI for Marketing & Creative Agencies

Position your agency as AI-forward and deliver more for clients.

AI Content Production & Campaign Optimisation

Produce 3-5x more content while improving campaign performance.

AI Client Analytics & Performance Reporting
AI Client Analytics & Performance Reporting

Cut reporting time by 70% and deliver sharper client insights.

AI Creative Strategy & Ideation

Generate 3-5x more creative concepts without sacrificing quality.

AI Candidate Sourcing & Screening

Source and screen candidates in hours, not weeks.

AI Talent Analytics & Market Intelligence

Make smarter hiring decisions with AI-powered talent insights.

AI Client Delivery & Placement Management

Track placements and hit SLAs with AI-powered delivery tools.

AI Customer Experience & Loyalty Programmes

Personalise customer experiences and optimise loyalty with AI.

AI for Interior Design Firms

Visualise designs, manage projects, and impress clients with AI.

AI Design Visualisation & Client Presentations

Create photorealistic design visualisations in minutes, not days.

AI Client Journey & Personalised Treatments

Personalise every client treatment with AI-powered profiling.

AI Project Management & Material Procurement
AI Project Management & Material Procurement

Deliver projects on budget with AI-powered procurement.

AI Business Development & Portfolio Marketing
AI Business Development & Portfolio Marketing

Generate more qualified leads and close proposals faster with AI.

AI for IT Services & Managed Service Providers

Automate service desk, monitoring, and security with AI.

AI Attendee Engagement & Experience Design

Deliver personalised event experiences that keep attendees engaged.

AI Service Desk & Incident Resolution

Resolve service desk tickets faster with AI-powered automation.

AI Network Monitoring & Security Operations

Cut alert noise by 80% with AI-powered network monitoring.

AI for Aesthetics Clinics

Grow your aesthetics clinic with AI-powered consultations and marketing.

AI for Education

Personalise learning and streamline administration with AI.

AI for Event Planners

Streamline event logistics and enhance attendee experiences.

AI for Family Business

Adopt AI while maintaining your family business culture and values.

AI for Government

Improve citizen services and make data-driven policy decisions.

AI for Healthcare

Improve patient outcomes and cut administrative burden with AI.

AI for Hospitals

Improve patient flow, reduce wait times, and enhance care quality.

AI for Medical & Dental Practices

Attract more patients and streamline your practice with AI.

AI for Nonprofits

Increase fundraising, engage volunteers, and demonstrate impact.

AI for Real Estate

Generate more leads and close deals faster with AI.

AI for Restaurants

Reduce waste, optimise menus, and delight diners with AI.

AI for Wellness Centers

Optimise bookings, personalise experiences, and retain more clients.

AI for Healthcare Teams

Deploy AI across documentation, diagnostics, and patient flow.

AI Clinical Documentation & Medical Coding

Automate clinical documentation and medical coding with AI.

AI Patient Flow & Hospital Operations

Predict admissions and optimise bed allocation with AI.

AI Diagnostic Support & Medical Imaging

Detect anomalies faster and triage urgent cases with AI support.

AI for Education Teams

Deploy AI for personalised learning, assessment, and efficiency.

AI Personalised Learning & Adaptive Assessment

Improve student mastery by 20-30% with AI-adaptive learning.

AI Student Engagement & Retention Analytics

Catch at-risk students early and improve retention with AI.

AI for Government & Public Sector

Deploy AI across citizen services, policy, and operations.

AI Citizen Services & Digital Government

Serve citizens faster with AI-powered case processing.

AI for Family Business Leaders

Align your family on AI strategy — across generations.

AI Policy Analysis & Regulatory Intelligence

Synthesise policy research and scan regulations in minutes.

AI Family Business Operations & Governance

Run more efficient boards and preserve institutional knowledge.

AI Business Modernisation for Family Enterprises

Modernise your family business with AI — across generations.

AI for Non-Profit Organisations

Do more with less — AI for fundraising, impact, and operations.

AI Donor Management & Fundraising Optimisation

Predict donor behaviour and raise more with AI-powered campaigns.

AI Volunteer Management & Engagement

Match, manage, and retain volunteers with AI-powered tools.

AI for Medical Aesthetics Clinics

Enhance consultations, operations, and marketing with AI.

AI Patient Consultation & Treatment Planning

Improve consultation quality and treatment planning with AI.

AI Clinic Operations & Scheduling Optimisation

Increase clinic utilisation by 20-30% with AI-powered scheduling.

AI Marketing & Patient Acquisition for Aesthetics

Acquire more patients at lower cost with AI-powered marketing.

AI for Medical & Dental Practices

Reclaim clinical hours and grow your practice with AI systems.

AI Clinical Documentation & Patient Records

Reclaim clinical hours lost to documentation with AI automation.

AI Appointment Management & Patient Flow

Eliminate no-shows and fill your schedule with AI-powered booking.

AI Practice Growth & Patient Retention

Grow your practice and keep patients coming back with AI.

AI for Restaurants & F&B Groups

Optimise every part of your F&B operation with AI.

AI Menu Engineering & Demand Forecasting

Engineer more profitable menus and forecast demand with precision.

AI Kitchen Operations & Waste Reduction

Reduce kitchen waste and maximise margins with AI operations.

AI for Real Estate & Property Services

Automate valuations, marketing, and lead management with AI.

AI Property Valuation & Market Analysis

Generate accurate, defensible property valuations with AI.

AI Lead Generation & Client Management for Real Estate

Qualify leads instantly and close more property deals with AI.

AI Property Management & Maintenance

Predict maintenance issues and automate tenant queries with AI.

AI for Spas & Wellness Centres

Optimise bookings, personalise treatments, and grow revenue.

AI Booking & Revenue Management for Wellness

Fill every appointment slot and maximise revenue with AI scheduling.

AI Staff Scheduling & Operations for Wellness

Schedule your team perfectly with AI demand forecasting.

AI for Wedding Planning Firms

Manage clients, vendors, and design — all powered by AI.

AI Client Management & Vendor Coordination

Manage clients and vendors seamlessly with AI coordination tools.

AI Design Visualisation & Inspiration

Generate instant design visualisations and mood boards with AI.

AI Marketing & Lead Generation for Weddings

Attract more wedding clients with AI-powered marketing.

AI for Corporate Events Companies

Run smarter corporate events with AI-powered logistics.

AI Event Planning & Logistics Management

Plan and execute flawless events with AI-powered logistics.

AI Post-Event Analytics & ROI Reporting

Prove event ROI with AI-powered analytics and reporting.

AI for Wedding Planners

Attract more clients and coordinate seamlessly with AI tools.

EXPLORE OTHER APPROACHES

Not sure which approach is right for you?

FREQUENTLY ASKED QUESTIONS

Common questions about training programs.

How long does a typical training program take?

Programs range from a half-day executive briefing to a 6-week team transformation program. Most organizations start with a 2-day intensive workshop and extend to a multi-week format once they see results.

Can training be customized for our specific tools and workflows?

Yes. During the Design phase, we work with your team to incorporate your actual tools (ChatGPT Enterprise, Microsoft Copilot, Claude, etc.) and build exercises around your real business processes.

What is the minimum group size?

We run programs for groups as small as 5 and as large as 200+. For larger cohorts, we run multiple parallel sessions with consistent content and facilitator quality.

Do you offer post-training support?

Every program includes 30 days of email support and access to our alumni resource library. Extended coaching packages are available for teams that want ongoing guidance as they apply what they have learned.

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Let's discuss which training solution is right for your organization.

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