Privacy Policy

Pertama Partners ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect information you provide directly to us, including:

• Contact information: Name, email address, phone number, and company name when you contact us or subscribe to our newsletter
• Business information: Industry, role, and company size when relevant to our services
• Communication data: Messages you send us through our contact forms or email

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Usage data: Pages visited, time spent on pages, and navigation patterns
• Device information: Browser type, operating system, and device type
• Location data: General geographic location based on IP address

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you newsletters and marketing communications (with your consent)
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations

Analytics

We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling them may affect website functionality.

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers: Third parties that help us operate our website and deliver services (e.g., hosting providers, email services)
• Legal requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Singapore and other locations where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Newsletter subscribers can unsubscribe at any time, after which we will delete their contact information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Pertama Partners
Email: Michael@pertamapartners.com