Professional Services

AI that captures institutional knowledge and accelerates document work

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Professional services firms face a transformation moment. AI can dramatically improve document review, research, and routine workโ€”but professional liability and client confidentiality must be protected. Billing models built on hours are being challenged. The value proposition is evolving.

We help law firms, accounting practices, and consultancies navigate this evolution. Our approach preserves professional standards while capturing efficiency gains. From pilot implementations to firm-wide transformation, we've helped professional services firms across the region adapt their models for an AI-enabled future.

Sectors we serve

Our Approach

We help professional services firms navigate AI adoption while preserving professional standards and client confidentiality. Our approach captures efficiency gains without compromising the judgment and relationships that define professional practice.

Training

Build AI literacy across partners and associates with emphasis on appropriate use within professional standards.

Workflow Design

Integrate AI into research, document review, and client service workflows while maintaining quality controls.

Software & Tools

Build custom AI solutions for document analysis, knowledge management, and client communication.

Advisory

Strategic guidance on AI ethics, professional liability, and competitive positioning.

HOW WE CAN HELP

Solutions for professional services

Government Funding for Professional Services

Maximize training subsidies and government grants available for AI transformation in professional services.

๐Ÿ‡ฒ๐Ÿ‡พHRDF
Up to 100% HRDF claimable under SBL/SBL-Khas; typical programme cost RM3,000-RM15,000 per cohort
Corporate AI Training Malaysia โ€” HRDF Claimable Programmes 2026

Corporate training in Malaysia is increasingly focused on AI and digital transformation. With HRDF claimable programmes, companies can upskill their entire team in AI at zero net cost. This guide covers the best corporate AI training options, HRDF claim process, and how to choose the right programme for your business.

๐Ÿ‡ฒ๐Ÿ‡พHRDF
Levy rate: 1% of monthly payroll; accumulated balance available for training claims
HRDF Levy and Contribution Guide Malaysia 2026

The HRDF levy is a mandatory contribution that funds employee training in Malaysia. Understanding how the levy works, how much your company contributes, exemption rules, and how to maximise your levy utilisation is essential for HR leaders and finance teams. This guide covers everything about HRDF contributions.

๐Ÿ‡ฒ๐Ÿ‡พHRDF
Levy rate: 1% of monthly payroll; unlocks training reimbursements of up to RM10,500 per programme
HRDF Registration Guide โ€” How to Register Your Company 2026

Registering your company with HRDF is the first step to accessing Malaysia's training levy system. Once registered, you can claim back training costs through the SBL and SBL-Khas schemes. This guide covers the registration process, requirements, and how to get started.

๐Ÿ‡ฒ๐Ÿ‡พHRDF
TTT programme fees vary by provider; HRDF levy can cover training costs for employer-sponsored candidates
HRDF Certified Trainer โ€” Train the Trainer Programme Malaysia 2026

Becoming an HRDF certified trainer opens doors to delivering HRDF claimable training programmes across Malaysia. The Train the Trainer (TTT) programme is the pathway to HRDF certification. This guide covers requirements, the certification process, and how to register as an HRDF trainer.

FEATURED INSIGHTS

AI insights for professional services leaders

AI Training for Companies
AI Course for Professional Services โ€” Law, Consulting, and Accounting

AI courses for professional services firms. Modules for law firms, management consultancies, and accounting practices covering client deliverables, research, and knowledge management.

February 12, 202613 min
AI Compliance & Regulation
Philippines NPC AI Guidelines: Data Privacy Act Compliance for AI Systems

The Philippines National Privacy Commission issued Advisory Guidelines on AI in December 2024, requiring organizations to identify and limit algorithmic bias, prohibit AI washing, and comply with the Data Privacy Act for all AI data processing.

February 12, 202611 min
AI Compliance & Regulation
Malaysia PDPA 2025 Amendments and AI Governance: What Companies Need to Know

Malaysia's PDPA amendments (effective June 2025) introduce mandatory DPO requirements, breach notifications, and data portability. Combined with the new AIGE Guidelines, companies using AI must adapt their data practices.

February 12, 202613 min
AI Compliance & Regulation
Singapore Model AI Governance Framework: From Traditional AI to Agentic AI

Singapore's Model AI Governance Framework has evolved through three editions โ€” Traditional AI (2020), Generative AI (2024), and Agentic AI (2026). Together they form the most comprehensive voluntary AI governance framework in Asia.

February 12, 202615 min
AI Compliance & Regulation
Singapore PDPA and AI: Data Protection Requirements for AI Systems

Singapore's Personal Data Protection Act (PDPA) applies to all AI systems processing personal data. With the 2024 PDPC Advisory Guidelines on AI, companies now have specific guidance on consent, anonymization, and responsible data use for AI development.

February 12, 202613 min

PERTAMA TOOLS

Examples of what we build

Beyond advice, we design and build custom AI tools for professional services organizations. These are illustrative examplesโ€”each engagement produces solutions tailored to your specific needs.

AI Assistant
Document Analyzer

Intelligent contract and document review

Solves: Document review consumes junior associate hours. AI surfaces key clauses, identifies issues, and accelerates review cycles.

AI Assistant
Knowledge Base Search

Institutional knowledge retrieval

Solves: Past work product is buried in filing systems. AI makes precedents and templates searchable and reusable.

Document Processing
Client Update Generator

Automated status communications

Solves: Partners spend hours on client update emails. AI drafts communications that professionals review and personalize.

Dashboard
Matter Profitability Dashboard

Engagement economics tracking

Solves: Fee write-offs surprise partners at billing. AI tracks matter health and flags profitability risks early.

AI for Professional Services: Common Questions

We implement AI solutions with strict data isolation, encryption at rest and in transit, role-based access controls, and clear data retention policies. Many AI tools can be deployed in private cloud environments that keep client data within your security perimeter. We also help establish AI usage policies that protect client privilege and confidentiality obligations.

High-impact use cases include knowledge management and retrieval, proposal and report generation, market research automation, client data analysis, project staffing optimisation, and automated time tracking. These applications typically save 20-30% of billable professional time on non-client-facing activities.

We provide structured AI enablement programs tailored to professional services contexts. This includes prompt engineering for research and drafting, AI-assisted analysis workflows, quality assurance protocols for AI-generated content, and hands-on workshops using your actual project scenarios.

AI will transform how professional services are delivered, but it elevates rather than commoditises expertise. Firms that adopt AI effectively can deliver higher-quality work faster, focus on strategic advisory rather than routine tasks, and serve clients more proactively. The competitive risk is greater for firms that do not adopt AI.

Ready to explore AI for professional services?

Let's discuss your specific challenges and how AI can drive measurable results for your organization.