NOC/SOC teams can independently deploy AI for alert triage, anomaly detection, and security monitoring — reducing alert noise by 80%, detecting genuine threats 60% faster, and maintaining consistent monitoring quality across all client environments 24/7.
Specialised training for NOC/SOC teams in MSPs and IT service companies to deploy AI for intelligent alert management, anomaly detection, threat detection, and security incident response. Reduce alert noise by 80%, detect threats 60% faster, and maintain 24/7 monitoring quality across your entire client portfolio.
THE CHALLENGE
Our NOC gets 10,000 alerts daily and 95% are noise — real issues get buried.
We missed a critical security incident because it looked like a normal alert in a sea of false positives.
24/7 monitoring quality drops on night shifts because our best people work days.
Each new client adds hundreds of baseline alerts that take weeks to tune manually.
We can't afford to hire enough security analysts to properly monitor every client.
Our competitors offer AI-powered security monitoring and we're losing enterprise clients to them.
Trusted by enterprises across Southeast Asia
OUTCOMES
OUR PROCESS
We assess your current AI maturity, technology stack, and strategic priorities within IT network operations centres and security operations centres. This includes interviews with operations, leadership, and frontline teams to map your highest-impact use cases.
We tailor all modules to your specific context within IT network operations centres and security operations centres. All examples, case studies, and exercises use scenarios your teams will recognise from their daily work.
Interactive workshops using real-world scenarios from IT network operations centres and security operations centres. Each module combines concept explanation with immediate practice on tasks your teams perform daily.
Participants develop 2-3 AI use case proposals specific to their departments, with business cases, risk assessments, and implementation roadmaps ready for leadership review.
30-day post-programme support includes office hours, Slack access, implementation coaching, and a follow-up session to review progress on use case pilots and address emerging challenges.
NOC/SOC managers, network engineers, security analysts, and operations directors in MSPs and IT security service providers
IS THIS RIGHT FOR YOU?
See yourself in the list above?
Let's TalkCURRICULUM
Understand how AI transforms network and security operations — from alert management to threat detection and automated response.
What you'll be able to do
COMMON QUESTIONS
Let's discuss how this solution can help your organization achieve its AI ambitions.
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