Retail teams can independently implement AI for demand forecasting, inventory optimisation, customer personalisation, and store operations — improving forecast accuracy by 30-40%, reducing stockouts by 40%, and increasing basket size by 15-25% through AI-powered personalisation.
A comprehensive AI training programme for retail professionals. From demand forecasting and inventory optimisation to customer personalisation, store operations, and omnichannel experience — your retail teams learn to apply AI within the fast-paced, margin-sensitive, and customer-centric frameworks unique to retail across Southeast Asia.
THE CHALLENGE
We lose 8% of revenue to stockouts and another 5% to markdowns on excess inventory — AI forecasting should fix this.
Our online and offline customer data lives in separate systems — we can't personalise the omnichannel experience.
Competitors are using AI for personalised recommendations and our conversion rates are declining.
Visual merchandising decisions are made by gut feel — we have no data on what actually drives store sales.
We manage 50+ stores but each one operates differently — AI could standardise best practices.
Our loyalty programme has millions of members but we send the same promotions to everyone.
Trusted by enterprises across Southeast Asia
OUTCOMES
OUR PROCESS
We assess your current AI maturity, technology stack, and strategic priorities within retail chains, e-commerce, and omnichannel retail operations. This includes interviews with operations, leadership, and frontline teams to map your highest-impact use cases.
We tailor all modules to your specific context within retail chains, e-commerce, and omnichannel retail operations. All examples, case studies, and exercises use scenarios your teams will recognise from their daily work.
Interactive workshops using real-world scenarios from retail chains, e-commerce, and omnichannel retail operations. Each module combines concept explanation with immediate practice on tasks your teams perform daily.
Participants develop 2-3 AI use case proposals specific to their departments, with business cases, risk assessments, and implementation roadmaps ready for leadership review.
30-day post-programme support includes office hours, Slack access, implementation coaching, and a follow-up session to review progress on use case pilots and address emerging challenges.
Retail operations directors, merchandising teams, e-commerce leaders, and store management seeking to accelerate AI adoption across retail operations
IS THIS RIGHT FOR YOU?
See yourself in the list above?
Let's TalkCURRICULUM
Understand how AI transforms retail — from demand sensing and inventory optimisation to personalisation engines and store intelligence.
What you'll be able to do
COMMON QUESTIONS
Let's discuss how this solution can help your organization achieve its AI ambitions.
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