Training Solutions
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AI Client Delivery & Project Intelligence

Delivery teams can independently deploy AI for project planning, resource optimisation, and client insight generation — reducing project overruns by 30-40%, improving resource utilisation by 15-20%, and increasing client satisfaction scores.

Specialised training for engagement managers, project leaders, and delivery teams in professional services. Learn to deploy AI for project planning, resource allocation, scope management, quality assurance, and client insight generation — delivering engagements faster with higher quality and better client satisfaction.

Duration2-3 days
InvestmentUSD $15,000 - $30,000
Best forEngagement managers, project directors, delivery leads, and operations teams in consulting, accounting, and professional services firms

THE CHALLENGE

Sound familiar?

Our projects regularly overrun on time and budget because we can't predict issues early enough.

Resource allocation is a spreadsheet nightmare — we never have the right people on the right projects.

Client feedback comes too late — by the time we get their satisfaction survey, the damage is done.

We do the same types of engagements repeatedly but don't learn systematically from past projects.

Our utilisation rates are below industry benchmarks because scheduling is manual and reactive.

Quality assurance relies on senior partners reviewing at the end instead of AI catching issues throughout.

Trusted by enterprises across Southeast Asia

Financial Services
Healthcare
Education
Manufacturing
Professional Services
Government

OUTCOMES

What you'll achieve

Problems you'll solve

  • Project overruns on time and budget due to late detection of scope and resource issues
  • Resource allocation manual and inefficient, leading to below-benchmark utilisation rates
  • Client satisfaction issues discovered too late through post-engagement surveys
  • No systematic learning from past projects to improve future engagement planning
  • Utilisation rates below industry benchmarks due to reactive scheduling
  • Quality assurance dependent on end-stage senior review instead of continuous AI monitoring

Value you'll gain

  • Predictability: AI early warning reduces project overruns by 30-40%
  • Utilisation: AI resource matching improves billable utilisation by 15-20%
  • Client Satisfaction: Real-time sentiment tracking enables proactive issue resolution
  • Quality: AI continuous monitoring catches delivery issues before they reach the client
  • Learning: AI project analytics capture lessons learned from every engagement automatically
  • Revenue: Better utilisation and fewer overruns directly improve firm profitability

OUR PROCESS

How we deliver results

Step 1

Industry Assessment

We assess your current AI maturity, technology stack, and strategic priorities within professional services client delivery and project management. This includes interviews with operations, leadership, and frontline teams to map your highest-impact use cases.

Step 2

Curriculum Customisation

We tailor all modules to your specific context within professional services client delivery and project management. All examples, case studies, and exercises use scenarios your teams will recognise from their daily work.

Step 3

Hands-On Delivery

Interactive workshops using real-world scenarios from professional services client delivery and project management. Each module combines concept explanation with immediate practice on tasks your teams perform daily.

Step 4

Use Case Development

Participants develop 2-3 AI use case proposals specific to their departments, with business cases, risk assessments, and implementation roadmaps ready for leadership review.

Step 5

Adoption Support

30-day post-programme support includes office hours, Slack access, implementation coaching, and a follow-up session to review progress on use case pilots and address emerging challenges.

What you'll receive

  • Delivery AI Maturity Assessment
  • Project Planning AI Workflow Templates
  • Resource Optimisation Model Design
  • Client Intelligence Dashboard Specifications
  • Quality Assurance AI Framework
  • 90-Day Delivery AI Roadmap
  • Post-Programme Support Package (30 days)

Best for

Engagement managers, project directors, delivery leads, and operations teams in consulting, accounting, and professional services firms

IS THIS RIGHT FOR YOU?

Finding the right fit

This is ideal for you if...

  • Professional services firms with regular project overruns and budget variance issues
  • Practices with utilisation rates below industry benchmarks due to manual scheduling
  • Firms wanting real-time client satisfaction visibility instead of post-engagement surveys
  • Growing firms needing scalable delivery processes as they add teams and offices
  • Practices with high turnover where project knowledge is frequently lost

Consider another option if...

  • Solo consultants without team delivery processes
  • Firms needing custom project management platform development (try Engineering tier)
  • Practices already running mature AI-powered delivery operations

See yourself in the list above?

Let's Talk

CURRICULUM

What you'll learn

2 days total

Understand how AI applies to professional services delivery — project management, resource allocation, and client relationship management.

What you'll be able to do

  • Identify AI applications across project planning, resourcing, delivery, and client management
  • Evaluate AI project management tools against your firm's delivery methodology
  • Understand data requirements for effective AI-powered delivery intelligence
  • Map your delivery function's highest-impact AI opportunities

EXPLORE MORE

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COMMON QUESTIONS

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