Training Solutions
SHOWCASE
Cohort-basedSubsidy eligible

AI Store Operations & Visual Merchandising

Retail store managers and visual merchandising teams can implement AI tools for scheduling, merchandising, inventory management, and loss prevention, driving measurable improvements in sales, efficiency, and customer experience.

Equip retail store managers and visual merchandising teams with AI tools to optimise store layouts, staffing schedules, and in-store experiences. This hands-on programme covers computer vision for shelf monitoring, predictive analytics for foot traffic, and AI-powered visual merchandising recommendations.

Duration2-3 days
InvestmentUSD $15,000 - $28,000
Best forRetail chains with 5+ stores looking to standardise excellence across locations and empower store managers with AI-driven decision tools.

THE CHALLENGE

Sound familiar?

"Our store managers spend hours manually creating staff rosters, and we still end up understaffed during peak times."

"Visual merchandising decisions are based on gut feel—we have no data on which displays actually drive sales."

"Stock-outs happen frequently because we can't predict demand patterns at the store level."

"Mystery shopper feedback varies wildly across locations—we need consistent standards."

"Our loss prevention team can't monitor all cameras in real-time, and we discover shrinkage issues too late."

"Training new store managers takes months because best practices aren't documented or easily transferable."

Trusted by enterprises across Southeast Asia

Financial Services
Healthcare
Education
Manufacturing
Professional Services
Government

OUTCOMES

What you'll achieve

Problems you'll solve

  • Automate staff scheduling based on predicted foot traffic and sales patterns
  • Use computer vision to monitor shelf compliance, planogram adherence, and stock levels in real-time
  • Generate visual merchandising recommendations based on sales data and customer behaviour analytics
  • Predict store-level demand to reduce stock-outs and overstock situations
  • Implement AI-powered loss prevention and safety monitoring systems
  • Create digital playbooks for store operations using AI documentation tools

Value you'll gain

  • Labour Efficiency: Reduce scheduling time by 70% while improving staff coverage during peak hours
  • Sales Performance: Increase conversion rates by 12-18% through optimised merchandising and layout
  • Inventory Accuracy: Reduce stock-outs by 40% and overstock by 25% with predictive demand forecasting
  • Loss Prevention: Decrease shrinkage by 30% through AI-powered surveillance and pattern detection
  • Operational Consistency: Standardise best practices across all locations with AI-generated playbooks
  • Customer Experience: Improve NPS scores by 15-20 points through better-staffed, well-merchandised stores

OUR PROCESS

How we deliver results

Step 1

Retail Operations Assessment

Audit current store operations, visual merchandising processes, and available data sources. Identify high-impact AI use cases specific to your retail format and customer segments.

Step 2

Curriculum Customisation

Adapt training modules to your store layouts, POS systems, and merchandising guidelines. Integrate your actual sales data, foot traffic patterns, and product catalogue into hands-on exercises.

Step 3

Hands-On Delivery

2-3 day intensive programme combining theory with practical labs. Participants work with real store data to build AI solutions for scheduling, merchandising, and operations.

Step 4

Store Pilot Development

Teams design and prototype AI solutions for their specific stores, with guidance on tool selection, implementation roadmaps, and success metrics.

Step 5

Rollout Support

30-day post-training support including office hours, implementation reviews, and troubleshooting as teams deploy AI tools in live store environments.

What you'll receive

  • Customised training programme aligned to your retail operations and formats
  • Hands-on lab exercises using real store data and scenarios
  • AI solution prototypes for scheduling, merchandising, and inventory management
  • Implementation roadmaps with vendor recommendations and integration plans
  • Digital playbook templates for store operations and visual merchandising
  • 30 days of post-training support including office hours and implementation reviews
  • Success metrics framework and ROI tracking tools

Best for

Retail chains with 5+ stores looking to standardise excellence across locations and empower store managers with AI-driven decision tools.

IS THIS RIGHT FOR YOU?

Finding the right fit

This is ideal for you if...

  • Retail chains with 5-50 stores looking to standardise AI-driven operations
  • Visual merchandising teams seeking data-driven layout and display decisions
  • Operations leaders aiming to reduce labour costs while improving service levels
  • Loss prevention teams wanting to implement AI-powered surveillance and analytics
  • Retailers preparing for omnichannel integration between physical and digital channels

Consider another option if...

  • Single-location independent retailers (more suitable for our AI Essentials programme)
  • Pure e-commerce operations without physical stores
  • Retailers not yet capturing digital POS data or customer traffic metrics

See yourself in the list above?

Let's Talk

CURRICULUM

What you'll learn

2 days total

Introduction to AI technologies relevant to brick-and-mortar retail, including computer vision, predictive analytics, and recommendation systems. Understanding data requirements and ROI models.

What you'll be able to do

  • Identify AI use cases with highest impact for retail store operations
  • Understand data requirements for computer vision and predictive analytics
  • Evaluate AI vendors and solutions specific to retail technology stacks
  • Calculate ROI for AI investments in store operations and merchandising

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