Microsoft Copilot Training in Malaysia
Malaysian companies are increasingly adopting Microsoft Copilot for M365 to boost workforce productivity. With HRDF funding covering up to 100% of training costs, there is no financial barrier to equipping your team with practical Copilot skills.
This guide covers the full range of Microsoft Copilot training options available to Malaysian companies, from 1-day workshops to multi-week programmes.
HRDF Claimable Copilot Training
All Microsoft Copilot training delivered by PSMB-registered providers is eligible for HRDF claims. This makes Copilot training effectively free for companies that are registered with the Human Resources Development Fund.
How HRDF Claims Work
- Check your levy balance — Log into the e-TRIS portal to verify your company's available HRDF balance
- Select an HRDF-registered provider — Ensure the training provider is registered with PSMB (Pembangunan Sumber Manusia Berhad)
- Submit a grant application — Apply for SBL or SBL-Khas approval before the training date
- Complete the training — Ensure all participants attend the full programme
- Submit the claim — File your reimbursement within 60 days of training completion
HRDF Funding Schemes
| Scheme | Coverage | Best For |
|---|---|---|
| SBL (Skim Bantuan Latihan) | Up to 100% of fees + allowances | Programmes of 2+ days |
| SBL-Khas | Up to 100% of course fees | 1-day workshops and short courses |
| PLT (Pelan Latihan Tahunan) | Based on annual training plan approval | Companies with multiple training programmes planned |
Copilot Courses Available in Malaysia
Course 1: Microsoft Copilot Essentials (1 Day)
Who it is for: All employees new to Microsoft Copilot HRDF scheme: SBL-Khas
Curriculum:
- Introduction to Microsoft Copilot — capabilities, limitations, and your company's AI journey
- Copilot in Outlook: drafting emails, summarising threads, managing your inbox
- Copilot in Teams: meeting summaries, action items, chat thread catch-ups
- Copilot in Word: document drafting, rewriting, summarisation, tone adjustment
- Copilot in Excel: data analysis in plain English, formula generation, chart creation
- Copilot in PowerPoint: creating presentations from scratch, converting documents to slides
- Prompt engineering: writing effective prompts for Malaysian business contexts
- Safe use and governance: data privacy, PDPA compliance, company usage guidelines
Course 2: Advanced Copilot Mastery (1 Day)
Who it is for: Employees who have completed the Essentials course or have 30+ days of Copilot experience HRDF scheme: SBL-Khas
Curriculum:
- Advanced prompt engineering techniques (chain-of-thought, persona, few-shot prompting)
- Cross-application workflows: from meeting transcript to action plan to presentation
- Copilot in Excel deep dive: complex analysis, pivot insights, What-If scenarios
- Introduction to Copilot Studio: building custom AI agents for your organisation
- Prompt library development: creating reusable prompts for your team's common tasks
- Use-case prototyping: designing and testing AI-assisted workflows for your department
Course 3: Copilot for Malaysian Managers (Half Day)
Who it is for: Department heads, team leaders, HODs HRDF scheme: SBL-Khas
Curriculum:
- Strategic overview of Copilot for Malaysian businesses
- Building a team-level Copilot adoption plan
- Governance essentials: usage policies, data handling, quality assurance
- Change management: overcoming resistance and driving adoption
- Measuring and reporting Copilot ROI
- Hands-on: manager-specific use cases (reports, reviews, presentations, team communications)
Course 4: Copilot Governance and IT Administration (1 Day)
Who it is for: IT administrators, information security officers, compliance teams HRDF scheme: SBL-Khas
Curriculum:
- Microsoft 365 Copilot architecture and data processing
- Permissions audit: identifying and remediating overshared data in SharePoint, OneDrive, and Teams
- Microsoft Purview sensitivity labels configuration for Copilot
- Conditional access and security policies
- Monitoring, audit logging, and compliance reporting
- Malaysia PDPA 2010 compliance for AI tools
- Building your organisation's Copilot governance framework
Course 5: Copilot Adoption Bootcamp (2 Days)
Who it is for: AI champions, innovation teams, and internal trainers HRDF scheme: SBL
Curriculum: Day 1: Complete Copilot skills covering all M365 applications + advanced prompt engineering Day 2: Adoption strategy, governance framework, measurement, and facilitation skills for training colleagues
Training Locations in Malaysia
Kuala Lumpur
The widest selection of Copilot training providers and venues:
- Hotel venues: Hilton KL, Westin KL, Le Meridien, Grand Hyatt
- Co-working spaces: WeWork, Common Ground, Colony
- Training centres: Dedicated facilities in Bangsar South, KL Sentral, TTDI
- Client offices: In-house delivery at your premises (most popular)
Penang
Growing demand from manufacturing and technology companies:
- Hotel venues: Eastern & Oriental, Hilton Penang, Equatorial
- Industrial areas: Bayan Lepas, Prai
- In-house: On-site delivery at your factory or office
Johor Bahru
Convenient for companies near Singapore:
- Hotel venues: Thistle, DoubleTree, Renaissance
- Industrial areas: Iskandar Puteri, Pasir Gudang
- In-house: On-site delivery
Cyberjaya
Popular for technology-focused organisations:
- Training centres: Multiple facilities in Cyberjaya
- Corporate offices: On-site delivery for tech companies
Virtual / Hybrid
For distributed teams or companies with multiple locations:
- Live instructor-led sessions via Microsoft Teams
- Same curriculum as in-person programmes
- Recorded sessions for participants who cannot attend live
- Particularly useful for companies with offices in East Malaysia (Sabah, Sarawak)
Cost Guide
| Programme | Duration | Typical Cost (Group of 20) | HRDF Claimable |
|---|---|---|---|
| Copilot Essentials | 1 day | RM15,000 - RM30,000 | Up to 100% |
| Advanced Copilot Mastery | 1 day | RM18,000 - RM35,000 | Up to 100% |
| Copilot for Managers | Half day | RM8,000 - RM18,000 | Up to 100% |
| Copilot Governance | 1 day | RM18,000 - RM35,000 | Up to 100% |
| Copilot Adoption Bootcamp | 2 days | RM30,000 - RM55,000 | Up to 100% |
With HRDF reimbursement, the net cost to your company is typically zero.
Industries Adopting Copilot in Malaysia
- Banking and finance: Maybank, CIMB, Public Bank, and other financial institutions are training staff on Copilot with governance frameworks aligned to Bank Negara guidelines
- Oil and gas: Petronas and supporting companies are training engineering and corporate teams
- Manufacturing: Factories in Penang, Johor, and Selangor are upskilling admin and operations teams
- Government-linked companies: GLCs are leading adoption with structured training programmes
- Professional services: Law firms, accounting firms, and consulting practices in KL are training on Copilot for document-heavy workflows
Getting Started
- Verify your HRDF balance on e-TRIS
- Identify your pilot group (20-30 employees across key departments)
- Select an HRDF-registered Copilot training provider
- Submit your SBL-Khas application
- Schedule the training (most providers deliver within 2-3 weeks)
- Submit your HRDF claim within 60 days of completion
With HRDF covering the full cost, the only investment is your team's time. The productivity gains from Copilot training typically pay back that time investment within the first week.
Related Reading
- AI Training Malaysia — Broader AI training options across Malaysia
- Copilot M365 Use Cases — What you will learn — practical Copilot use cases by department
- HRDF Complete Guide — How to claim HRDF for Copilot training
The Copilot 30-Day Pilot Programme
Many Malaysian companies start with a structured pilot before rolling out Copilot training company-wide.
How It Works
| Phase | Timeline | Activities |
|---|---|---|
| Preparation | Week 0 | Select 20-30 pilot users, audit SharePoint permissions, set baseline metrics |
| Week 1 | Days 1-7 | Training workshop + initial adoption of Outlook and Teams Copilot |
| Week 2 | Days 8-14 | Expand to Word, Excel, PowerPoint + first check-in |
| Week 3 | Days 15-21 | Cross-application workflows + prompt library building |
| Week 4 | Days 22-30 | Measurement, ROI analysis, go/no-go decision for full rollout |
Pilot Success Metrics
| Metric | Target |
|---|---|
| Weekly active Copilot users | 80%+ of pilot group |
| Applications used regularly | 3+ (Teams, Outlook, and one more) |
| Self-reported time savings | 3+ hours/week |
| User satisfaction | 4.0+ out of 5.0 |
| Data governance incidents | Zero |
How Copilot Courses Compare in Malaysia
| Feature | Microsoft Learn (Free) | Generic AI Workshop | Corporate Copilot Course |
|---|---|---|---|
| Content | Product documentation | Broad AI overview | Your M365 environment |
| Practice | Guided tutorials | Basic exercises | Your company's documents and data |
| Governance | Technical docs only | Brief mention | Full PDPA + SharePoint permissions audit |
| Adoption strategy | Not covered | Not covered | Included (change management + measurement) |
| HRDF claimable | No | Sometimes | Yes (registered provider) |
| Customisation | None | Minimal | Tailored to your M365 setup |
Expected Results from Copilot Training
| Application | Before Training | After Training | Improvement |
|---|---|---|---|
| Teams meetings | 30-45 min follow-up per meeting | 5-10 min | 80% faster |
| Outlook emails | 10-15 min per response | 3-5 min | 70% faster |
| Word documents | 3-4 hours per report | 1-1.5 hours | 60% faster |
| Excel analysis | Requires analyst support | Self-service | Eliminates bottleneck |
| PowerPoint | 2-3 hours per deck | 30-45 min | 75% faster |
Explore More AI Courses
- Best AI Courses for Companies in Malaysia (2026) — Compare all AI course options for Malaysian companies
- Microsoft Copilot Course for Companies — What to Expect — Complete guide to Copilot course options
- AI Governance Course — Policy, risk, and compliance training
- How to Choose the Right AI Course for Your Team — Decision framework for selecting the right programme
Frequently Asked Questions
Yes, Microsoft Copilot training is fully HRDF claimable when delivered by a PSMB-registered training provider. Companies can claim under SBL-Khas for 1-day programmes or SBL for multi-day programmes, covering up to 100% of training fees. Submit your grant application before the training date and file the claim within 60 days.
Copilot training in Malaysia costs RM15,000-RM55,000 per programme for groups of 15-30 participants, depending on duration and customisation. With HRDF reimbursement covering up to 100%, the net cost is typically zero. Individual open-enrolment workshops cost RM1,500-RM3,000 per person.
Yes, several training providers in Malaysia offer Copilot training in Bahasa Malaysia or bilingual (English/BM) format. This is especially useful for programmes targeting operational staff and frontline teams. The AI tools themselves support Bahasa Malaysia input and output.