VietnamTraining

AI for Government & Public Sector in Vietnam

Accelerate Vietnam's National Digital Transformation Program targets with AI that complies with the Cybersecurity Law and new Personal Data Protection Law.

Duration3-5 days
LocationVietnam
Get Started in Vietnam

AI Landscape in Vietnam

Vietnam's National Digital Transformation Program (Decision 749/QD-TTg) targets placing Vietnam among the top 50 countries in the E-Government Development Index by 2030, with digital economy contributing 30% of GDP. The programme assigns responsibilities across 15 ministries, with the Ministry of Information and Communications as focal point, creating system-wide demand for AI-enabled public services. Vietnam's public procurement has been 100% electronic since 2020, with 60% of packages using open competitive bidding, and the government targets fully online procurement by 2025. The AI Law (Law 134/2025) creates a regulatory sandbox mechanism specifically designed for government innovation, while the Cybersecurity Law requires Vietnamese user data to be stored locally for a minimum of 24 months. Government agencies implementing AI must navigate these overlapping requirements while meeting the ambitious digital transformation targets set for 2030.

Key Challenges in Vietnam

  • Meeting E-Government Development Index targetsVietnam targets top-50 globally in the E-Government Development Index by 2030. Government agencies deploying AI citizen services must demonstrate measurable improvements in processing speed, accessibility, and citizen satisfaction.
  • Cybersecurity Law data localisationGovernment AI systems must comply with the Cybersecurity Law's requirement for 24-month local data storage, plus the additional scrutiny that comes with handling citizen data under the new Personal Data Protection Law.
  • Electronic procurement complianceVietnam's public procurement mandates 100% electronic bidding with 60% using open competitive processes. AI procurement decisions must be transparent and auditable to meet these procurement standards.
  • Multi-ministry coordination requirementsThe National AI Strategy assigns responsibilities to 15 ministries. Government AI initiatives require cross-ministry coordination and compliance with each ministry's specific requirements, creating complex approval processes.

Why Pertama Partners in Vietnam

While Vietnamese market leaders like FPT (USD 2.47 billion revenue, USD 7.7 billion market cap) and VinAI (top-20 global AI R&D) offer strong local capability, and global consultancies (McKinsey, BCG, Deloitte, KPMG, EY, Accenture) provide enterprise advisory, Pertama Partners occupies a distinctive position: we combine cross-ASEAN regulatory expertise spanning the AI Law, PDPL, and Cybersecurity Law with structured, practitioner-led training methodology validated across multiple Southeast Asian markets. Unlike large consultancies, we focus exclusively on practical AI capability building rather than theoretical advisory. Unlike local tech companies, we bring regulatory knowledge across ASEAN jurisdictions, enabling Vietnamese enterprises expanding regionally to build consistent AI governance frameworks.

Vietnamese-language delivery is essential: only 15-20% of the workforce has business-level English proficiency. All training materials, exercises, and documentation must be provided in Vietnamese with bilingual facilitators available. Vietnamese corporate training culture traditionally favours lecture-based, instructor-led methods; however, AI training benefits from hands-on labs and practical demonstrations. We recommend a blended approach: structured presentations followed by guided hands-on practice with Vietnamese-language AI tools. Government training should reference Vietnamese administrative processes, ministry structures, and public procurement requirements. Sessions may require security clearance coordination and government facility hosting. Delivery is recommended in Ho Chi Minh City or Hanoi, where 90% of Vietnam's tech talent and business headquarters are concentrated.

Market Size

$2.8 billion AI market by 2030

Sound familiar?

Meeting E-Government Development Index targets

Cybersecurity Law data localisation

Electronic procurement compliance

Multi-ministry coordination requirements

Our team has trained executives at globally-recognized brands

SAPUnileverHoneywellCenter for Creative LeadershipEY

What you'll achieve

Problems you'll solve

  • Citizen service requests requiring weeks of manual processing for routine cases
  • Policy analysis bottlenecked by slow manual research and synthesis processes
  • Cross-agency government data underutilised due to lack of AI analytical capabilities
  • Government procurement unable to keep pace with rapid AI technology evolution
  • Civil servant resistance to AI driven by job displacement fears
  • Falling behind regional governments already deploying AI for citizen services

Value you'll gain

  • Citizen Satisfaction: AI-powered services reduce processing times by 50-70%
  • Policy Quality: AI research synthesis enables faster, more evidence-based policy development
  • Efficiency: Automate 40-60% of routine administrative and processing tasks
  • Data Utilisation: Unlock insights from cross-agency datasets for better public outcomes
  • Workforce Development: Build AI-literate civil service ready for digital government
  • Regional Leadership: Position your government as a leader in AI-enabled public services

YOUR PATH FORWARD

From Readiness to Results

Every AI transformation is different, but the journey follows a proven sequence. Start where you are. Scale when you're ready.

1

ASSESS · 2-3 days

AI Readiness Audit

Understand exactly where you stand and where the biggest opportunities are. We map your AI maturity across strategy, data, technology, and culture, then hand you a prioritized action plan.

Get your AI Maturity Scorecard

Choose your path

2A

TRAIN · 1 day minimum

Training Cohort

Upskill your leadership and teams so AI adoption sticks. Hands-on programs tailored to your industry, with measurable proficiency gains.

Explore training programs
2B

DEPLOY · 3-5 days

AI for Government & Public Sector

Deploy AI across citizen services, policy, and operations.

Get a custom proposal for Vietnam
or
3

SCALE · 1-6 months

Implementation Engagement

Roll out what works across the organization with governance, change management, and measurable ROI. We embed with your team so capability transfers, not just deliverables.

Design your rollout
4

ITERATE & ACCELERATE · Ongoing

Reassess & Redeploy

AI moves fast. Regular reassessment ensures you stay ahead, not behind. We help you iterate, optimize, and capture new opportunities as the technology landscape shifts.

Plan your next phase

Frequently asked

Sources & References

  1. Vietnam's National Assembly passed Law No. 134/2025/QH15 on Artificial Intelligence on 10 December 2...Baker McKenzie (2026)
  2. Vietnam's Personal Data Protection Law (effective 1 January 2026) replaces Decree 13 and introduces ...Hogan Lovells (2025)
  3. Vietnam's Cybersecurity Law (Law No. 24/2018/QH14) and implementing Decree 53/2022/ND-CP (effective ...U.S. International Trade Administration (2022)
  4. Vietnam's National Strategy on AI (Decision 127/QD-TTg, January 2021) aims to position Vietnam among...OECD AI Policy Observatory (2021)
  5. Vietnam's Law on Digital Technology Industry (Law No. 71/2025/QH15), adopted 14 June 2025 with effec...Regulations.AI (2025)
  6. In June 2024, Vietnam's Ministry of Science and Technology issued Principles on Research and Develop...LNT & Partners (2024)
  7. Vietnam's digital economy reached approximately USD 36 billion in 2024 (over 18% of GDP) and is proj...VietnamPlus (Vietnam News Agency) (2024)
  8. Vietnam's AI market is forecast to reach USD 932 million in 2025 and surge to USD 6.91 billion by 20...IMARC Group (2025)
  9. By 2025, 73% of Vietnamese companies had adopted AI in some form, though only 13.8% had deployed AI ...B-Company Japan (citing Vietnamese government data) (2025)
  10. Decision 749/QD-TTg (June 2020) approved Vietnam's National Digital Transformation Program to 2025 w...Vietnam Law Magazine (2020)
  11. Vietnam's National Innovation Center launched the Digital Talent Development Program with Google, pr...USAID Vietnam (2024)
  12. Vietnam established an Investment Support Fund under Decree 182/2024 offering cash grants and subsid...Deloitte Southeast Asia (2025)
  13. Vietnam offers preferential Corporate Income Tax (CIT) rate of 10% for up to 15 years for high-tech ...PwC Tax Summaries (2025)
  14. Vietnam has approximately 530,000 software developers and over 1.5 million IT sector workers broadly...JT1 Vietnam (2025)
  15. FPT Corporation is Vietnam's largest IT services company with USD 2.47 billion revenue in 2024 and U...TNGlobal / B-Company Japan (2025)
  16. Vietnamese corporate training traditionally favors lecture-based, instructor-led methods. While in-p...JT1 Vietnam / Joshua Ewan James Corporate Training (2024)

Ready to get started in Vietnam?

Let's discuss how ai for government & public sector can help your organization in Vietnam.