by Slack (Salesforce)
Native Slack workspace integrationSlack apps and workflowsAPI for custom integrationsEnterprise Grid for large organizations
Enterprise Grid includes admin controls and data governance. Customer data not used for training. Salesforce compliance framework.
SOC 2, ISO 27001 certified. Enterprise Key Management available. Data residency options in select regions. FINRA/HIPAA compliance available.
Add-on to Slack plans (included in Enterprise Grid, add-on for Business+). Per-user pricing. Volume discounts available.
Slack AI brings AI-powered search, channel recaps, and thread summaries to Slack. It helps teams catch up on conversations, find information faster, and reduce communication overhead across channels and DMs.
Slack AI is an add-on to Slack Pro, Business+, and Enterprise Grid plans. Pricing varies by plan and company size. Contact Slack sales for exact pricing based on your organization's needs.
Slack AI respects all existing channel permissions and security settings. It only accesses channels and DMs that users already have permission to view. Admins can control AI feature availability by workspace or user group.
Yes. Slack AI follows Slack's enterprise security standards (SOC 2, ISO 27001, GDPR). Conversation data used for AI features stays within Slack's infrastructure and is not used to train external models.
Slack AI offers AI-powered search (natural language queries), channel recaps (missed conversations), thread summaries (long discussions), and message drafting assistance. Features help teams stay informed without reading every message.
Slack AI processes data within your organization's designated Slack region, maintaining compliance with GDPR, SOC 2, and ISO 27001 standards. Enterprise Grid customers can specify data residency requirements. All AI processing occurs within Slack's infrastructure—no data is shared with third-party LLM providers, ensuring your conversations remain within your compliance boundary.
Currently, Slack AI natively indexes channels, messages, and files within your Slack workspace. While direct API integration with external knowledge bases isn't available, you can use Slack's Workflow Builder and custom apps to surface external content into Slack channels, making it searchable by Slack AI through standard message indexing.
Slack AI inherits your workspace's existing authentication framework, supporting SSO providers like Okta, Azure AD, and Google Workspace. It respects channel permissions and user access controls automatically, ensuring AI-generated summaries and search results comply with your organization's security policies without additional configuration.
Check back soon for relevant use cases.
Let's discuss how we can help you achieve your AI transformation goals.
Choose your engagement level based on your readiness and ambition
workshop • 1-2 days
Map Your AI Opportunity in 1-2 Days
A structured workshop to identify high-value AI use cases, assess readiness, and create a prioritized roadmap. Perfect for organizations exploring AI adoption. Outputs recommended path: Build Capability (Path A), Custom Solutions (Path B), or Funding First (Path C).
Learn more about Discovery Workshoprollout • 4-12 weeks
Build Internal AI Capability Through Cohort-Based Training
Structured training programs delivered to cohorts of 10-30 participants. Combines workshops, hands-on practice, and peer learning to build lasting capability. Best for middle market companies looking to build internal AI expertise.
Learn more about Training Cohortpilot • 30 days
Prove AI Value with a 30-Day Focused Pilot
Implement and test a specific AI use case in a controlled environment. Measure results, gather feedback, and decide on scaling with data, not guesswork. Optional validation step in Path A (Build Capability). Required proof-of-concept in Path B (Custom Solutions).
Learn more about 30-Day Pilot Programrollout • 3-6 months
Full-Scale AI Implementation with Ongoing Support
Deploy AI solutions across your organization with comprehensive change management, governance, and performance tracking. We implement alongside your team for sustained success. The natural next step after Training Cohort for middle market companies ready to scale.
Learn more about Implementation Engagementengineering • 3-9 months
Custom AI Solutions Built and Managed for You
We design, develop, and deploy bespoke AI solutions tailored to your unique requirements. Full ownership of code and infrastructure. Best for enterprises with complex needs requiring custom development. Pilot strongly recommended before committing to full build.
Learn more about Engineering: Custom Buildfunding • 2-4 weeks
Secure Government Subsidies and Funding for Your AI Projects
We help you navigate government training subsidies and funding programs (HRDF, SkillsFuture, Prakerja, CEF/ERB, TVET, etc.) to reduce net cost of AI implementations. After securing funding, we route you to Path A (Build Capability) or Path B (Custom Solutions).
Learn more about Funding Advisoryenablement • Ongoing (monthly)
Ongoing AI Strategy and Optimization Support
Monthly retainer for continuous AI advisory, troubleshooting, strategy refinement, and optimization as your AI maturity grows. All paths (A, B, C) lead here for ongoing support. The retention engine.
Learn more about Advisory Retainer