Malaysian companies are increasingly adopting Microsoft Copilot for M365 to boost workforce productivity. With HRDF funding covering up to 100% of training costs, there is no financial barrier to equipping your team with practical Copilot skills.
This guide covers the full range of Microsoft Copilot training options available to Malaysian companies, from 1-day workshops to multi-week programmes.
All Microsoft Copilot training delivered by PSMB-registered providers is eligible for HRDF claims. This makes Copilot training effectively free for companies that are registered with the Human Resources Development Fund.
| Scheme | Coverage | Best For |
|---|---|---|
| SBL (Skim Bantuan Latihan) | Up to 100% of fees + allowances | Programmes of 2+ days |
| SBL-Khas | Up to 100% of course fees | 1-day workshops and short courses |
| PLT (Pelan Latihan Tahunan) | Based on annual training plan approval | Companies with multiple training programmes planned |
Who it is for: All employees new to Microsoft Copilot HRDF scheme: SBL-Khas
Curriculum:
Who it is for: Employees who have completed the Essentials course or have 30+ days of Copilot experience HRDF scheme: SBL-Khas
Curriculum:
Who it is for: Department heads, team leaders, HODs HRDF scheme: SBL-Khas
Curriculum:
Who it is for: IT administrators, information security officers, compliance teams HRDF scheme: SBL-Khas
Curriculum:
Who it is for: AI champions, innovation teams, and internal trainers HRDF scheme: SBL
Curriculum: Day 1: Complete Copilot skills covering all M365 applications + advanced prompt engineering Day 2: Adoption strategy, governance framework, measurement, and facilitation skills for training colleagues
The widest selection of Copilot training providers and venues:
Growing demand from manufacturing and technology companies:
Convenient for companies near Singapore:
Popular for technology-focused organisations:
For distributed teams or companies with multiple locations:
| Programme | Duration | Typical Cost (Group of 20) | HRDF Claimable |
|---|---|---|---|
| Copilot Essentials | 1 day | RM15,000 - RM30,000 | Up to 100% |
| Advanced Copilot Mastery | 1 day | RM18,000 - RM35,000 | Up to 100% |
| Copilot for Managers | Half day | RM8,000 - RM18,000 | Up to 100% |
| Copilot Governance | 1 day | RM18,000 - RM35,000 | Up to 100% |
| Copilot Adoption Bootcamp | 2 days | RM30,000 - RM55,000 | Up to 100% |
With HRDF reimbursement, the net cost to your company is typically zero.
With HRDF covering the full cost, the only investment is your team's time. The productivity gains from Copilot training typically pay back that time investment within the first week.
Many Malaysian companies start with a structured pilot before rolling out Copilot training company-wide.
| Phase | Timeline | Activities |
|---|---|---|
| Preparation | Week 0 | Select 20-30 pilot users, audit SharePoint permissions, set baseline metrics |
| Week 1 | Days 1-7 | Training workshop + initial adoption of Outlook and Teams Copilot |
| Week 2 | Days 8-14 | Expand to Word, Excel, PowerPoint + first check-in |
| Week 3 | Days 15-21 | Cross-application workflows + prompt library building |
| Week 4 | Days 22-30 | Measurement, ROI analysis, go/no-go decision for full rollout |
| Metric | Target |
|---|---|
| Weekly active Copilot users | 80%+ of pilot group |
| Applications used regularly | 3+ (Teams, Outlook, and one more) |
| Self-reported time savings | 3+ hours/week |
| User satisfaction | 4.0+ out of 5.0 |
| Data governance incidents | Zero |
| Feature | Microsoft Learn (Free) | Generic AI Workshop | Corporate Copilot Course |
|---|---|---|---|
| Content | Product documentation | Broad AI overview | Your M365 environment |
| Practice | Guided tutorials | Basic exercises | Your company's documents and data |
| Governance | Technical docs only | Brief mention | Full PDPA + SharePoint permissions audit |
| Adoption strategy | Not covered | Not covered | Included (change management + measurement) |
| HRDF claimable | No | Sometimes | Yes (registered provider) |
| Customisation | None | Minimal | Tailored to your M365 setup |
| Application | Before Training | After Training | Improvement |
|---|---|---|---|
| Teams meetings | 30-45 min follow-up per meeting | 5-10 min | 80% faster |
| Outlook emails | 10-15 min per response | 3-5 min | 70% faster |
| Word documents | 3-4 hours per report | 1-1.5 hours | 60% faster |
| Excel analysis | Requires analyst support | Self-service | Eliminates bottleneck |
| PowerPoint | 2-3 hours per deck | 30-45 min | 75% faster |
Yes, Microsoft Copilot training is fully HRDF claimable when delivered by a PSMB-registered training provider. Companies can claim under SBL-Khas for 1-day programmes or SBL for multi-day programmes, covering up to 100% of training fees. Submit your grant application before the training date and file the claim within 60 days.
Copilot training in Malaysia costs RM15,000-RM55,000 per programme for groups of 15-30 participants, depending on duration and customisation. With HRDF reimbursement covering up to 100%, the net cost is typically zero. Individual open-enrolment workshops cost RM1,500-RM3,000 per person.
Yes, several training providers in Malaysia offer Copilot training in Bahasa Malaysia or bilingual (English/BM) format. This is especially useful for programmes targeting operational staff and frontline teams. The AI tools themselves support Bahasa Malaysia input and output.
