Full Research Report
Executive Summary2026 Edition

SEA SMB AI Adoption Index 2026

A comprehensive analysis of artificial intelligence adoption patterns among small and medium businesses across Southeast Asia and Hong Kong

Published February 8, 2026

Southeast Asia's 70+ million small and medium businesses stand at an inflection point in artificial intelligence adoption. The Pertama Partners SEA SMB AI Adoption Index 2026 — a composite measure synthesizing data from McKinsey, IDC, Stanford HAI, Cisco, Oxford Insights, Salesforce, Deloitte, government agencies, and regional economic reports — places the region's overall SMB AI adoption score at 31 out of 100. This score reflects a market that has moved decisively past the awareness stage but remains overwhelmingly stuck in early experimentation.

Only 18% of Southeast Asian SMBs have progressed beyond pilot-stage AI projects into sustained implementation or integration. The gap between large enterprises and SMBs continues to widen: large firms across the region are approximately twice as likely to have deployed AI at scale compared to their smaller counterparts. Yet the opportunity is enormous. SMBs adopting AI report revenue improvements of up to 91%, and those with active AI deployments are 1.8 times more likely to experience growth than non-adopters.

Singapore leads the regional index at 52/100, buoyed by its National AI Strategy 2.0, SG$150 million Enterprise Compute Initiative, and a tripling of SME AI adoption rates from 4.2% to 14.5% within a single year. Vietnam emerges as the fastest mover with a year-on-year AI adoption growth rate of 39%, now covering 18% of all enterprises nationwide. Indonesia represents the largest untapped opportunity — home to over 65 million MSMEs but with only 26% of organizations having implemented AI tools. Malaysia's HRD Corp-funded training ecosystem is creating a distinctive pathway for workforce-led adoption, while Thailand, the Philippines, and Hong Kong each face unique structural challenges that keep adoption below potential.

Across all markets, the barriers are consistent: talent shortages (cited by 55% of firms), cost constraints (40%), integration complexity (38%), and regulatory uncertainty. The most successful SMB adopters share identifiable patterns — they start with clearly defined business problems rather than technology solutions, invest in data foundations before AI tools, and pursue a disciplined "pilot-to-platform" strategy that compounds returns over time.

The region's digital economy, now exceeding USD 300 billion in gross merchandise value, provides a fertile substrate for AI-driven transformation. Governments across Southeast Asia have signaled strategic commitment through national AI strategies, training subsidies, and regulatory frameworks. With IDC projecting Asia-Pacific AI spending to reach USD 175 billion by 2028 at a 33.6% compound annual growth rate, the question for Southeast Asian SMBs is not whether to adopt AI, but how quickly they can move from experimentation to measurable impact.

Key Findings

31/100

Southeast Asia's overall SMB AI adoption remains in early stages despite rapid digital economy growth

The region's composite AI adoption score reflects widespread awareness but limited progression beyond experimentation, with the digital economy surpassing USD 300 billion GMV

Only 18%

The vast majority of SEA SMBs remain stuck in pilot or experimentation mode

Only 18% of Southeast Asian SMBs have moved beyond AI experimentation into sustained implementation, integration, or optimization

4.2% to 14.5%

Singapore's SME AI adoption rate tripled in one year

Driven by the National AI Strategy 2.0, Enterprise Compute Initiative, and SkillsFuture programs, Singapore's SME AI adoption surged from 4.2% to 14.5% between 2023 and 2024

39% YoY growth

Vietnam is Southeast Asia's fastest-growing AI market

Vietnam's enterprise AI adoption grew by 39% year-on-year, with 47,000 new enterprises implementing AI in 2024 alone, bringing total adoption to nearly 170,000 firms

1.8x more likely to grow

AI-adopting SMBs dramatically outperform non-adopters

SMBs that have adopted AI are 1.8 times more likely to experience revenue growth, with 91% reporting AI boosts their revenue and 85% citing strong ROI

55% of firms

Talent shortage is the number one barrier across all markets

Talent gaps are cited by 55% of firms as the primary obstacle, followed by cost constraints at 40% and integration complexity at 38%

65+ million MSMEs

Indonesia represents the region's largest untapped AI opportunity

With 65+ million MSMEs but only 26% organizational AI adoption, Indonesia's sheer market size makes it the region's most significant opportunity for AI-driven transformation

Only 2% pacesetters

Hong Kong faces a paradox of high awareness but critically low readiness

Despite 90% of organizations reporting some AI adoption, only 2% are classified as AI pacesetters — the lowest rate among 30 global markets surveyed by Cisco

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