Pertama Partners
Back to Managed Service Providers

AI Services for Managed Service Providers

Our AI consulting services for MSPs are designed around operational realities of 24/7 support environments and multi-tenant architectures. From RMM/PSA integration assessments to full NOC automation implementations, each engagement is structured to deliver ROI quickly while minimizing disruption to existing client services and SLA obligations.

Service Tier

Showing 7 of 7 services

Discovery & Strategy

Start with strategy workshops to identify opportunities and build your AI roadmap

workshop

Discovery Workshop

Map Your AI Opportunity in 1-2 Days

A structured workshop to identify high-value AI use cases, assess readiness, and create a prioritized roadmap. Perfect for organizations exploring AI adoption. Outputs recommended path: Build Capability (Path A), Custom Solutions (Path B), or Funding First (Path C).

1-2 days
Starting at $8,000
View details

Pilot Programs

Test AI solutions with focused pilot programs before full deployment

pilotOptional

30-Day Pilot Program

Prove AI Value with a 30-Day Focused Pilot

Implement and test a specific AI use case in a controlled environment. Measure results, gather feedback, and decide on scaling with data, not guesswork. Optional validation step in Path A (Build Capability). Required proof-of-concept in Path B (Custom Solutions).

30 days
$25,000 - $50,000
View details

Full Rollout

Scale successful pilots across your organization

rollout

Training Cohort

Build Internal AI Capability Through Cohort-Based Training

Structured training programs delivered to cohorts of 10-30 participants. Combines workshops, hands-on practice, and peer learning to build lasting capability. Best for middle market companies looking to build internal AI expertise.

4-12 weeks
$35,000 - $80,000 per cohort
View details
rollout

Implementation Engagement

Full-Scale AI Implementation with Ongoing Support

Deploy AI solutions across your organization with comprehensive change management, governance, and performance tracking. We implement alongside your team for sustained success. The natural next step after Training Cohort for middle market companies ready to scale.

3-6 months
$100,000 - $250,000
View details

Custom Engineering

Custom AI solutions built specifically for your needs

engineering

Engineering: Custom Build

Custom AI Solutions Built and Managed for You

We design, develop, and deploy bespoke AI solutions tailored to your unique requirements. Full ownership of code and infrastructure. Best for enterprises with complex needs requiring custom development. Pilot strongly recommended before committing to full build.

3-9 months
$150,000 - $500,000+
View details

Funding & Investment

Access to AI-focused investment and financing options

funding

Funding Advisory

Secure Government Subsidies and Funding for Your AI Projects

We help you navigate government training subsidies and funding programs (HRDF, SkillsFuture, Prakerja, CEF/ERB, TVET, etc.) to reduce net cost of AI implementations. After securing funding, we route you to Path A (Build Capability) or Path B (Custom Solutions).

2-4 weeks
$10,000 - $25,000 (often recovered through subsidy)
View details

Training & Enablement

Ongoing training and support to maximize AI adoption

enablementOptional

Advisory Retainer

Ongoing AI Strategy and Optimization Support

Monthly retainer for continuous AI advisory, troubleshooting, strategy refinement, and optimization as your AI maturity grows. All paths (A, B, C) lead here for ongoing support. The retention engine.

Ongoing (monthly)
$8,000 - $20,000 per month
View details

Not Sure Where to Start?

Let's discuss your current AI maturity and recommend the right engagement to help you make progress in Managed Service Providers.

Schedule a Consultation