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TechnologyIndustry Case Study
8 weeks

Global Technology Company

From AI skeptics to confident practitioners in 8 weeks

Executive TrainingAI UpskillingImplementation Support
96
NPS Score
89%
Confidence Increase
12
Projects Launched
4 weeks
Time to Value

The Challenge

A multinational technology company's Southeast Asian regional team was struggling to keep pace with rapid AI developments. Despite being in the tech industry, many team members felt overwhelmed by the pace of change and uncertain how to apply AI to their specific roles.

Leadership wanted to upskill 50+ executives across product, engineering, and operations functions. Previous training programs had delivered theoretical knowledge but failed to create lasting behavioral change or practical application.

The key challenges included:

  • Varying levels of AI literacy across teams
  • Skepticism about AI's practical applicability to their work
  • Need for role-specific training, not generic content
  • Requirement for measurable outcomes, not just attendance metrics

The Approach

The company designed a comprehensive 8-week program combining executive briefings, role-specific workshops, and hands-on implementation sprints.

Phase 1: Foundation (Weeks 1-2)

Executive briefings established a common understanding of AI capabilities, limitations, and strategic implications. Leadership addressed skepticism directly by showcasing relevant industry examples.

Phase 2: Role-Specific Training (Weeks 3-5)

Customized workshops for product managers, engineers, and operations leaders. Each track focused on AI applications specific to their function, with hands-on exercises using their actual work challenges.

Phase 3: Implementation Sprint (Weeks 6-8)

Teams identified and began implementing AI use cases from their own work, with coaching and support as they moved from concept to prototype.

What made it work:

  • Principal-led delivery ensured consistent quality
  • Real examples from their industry, not generic case studies
  • Immediate application to actual work challenges
  • Clear success metrics agreed upfront

Results

96
NPS Score
Participant satisfaction rating
89%
Confidence Increase
Reported improvement in AI application confidence
12
Projects Launched
AI initiatives started within 90 days
4 weeks
Time to Value
First project delivered
This wasn't just another corporate training program. The practical focus and immediate application to our real challenges made all the difference.
Director of Operations (reported in industry press)

This is an industry case study based on publicly available information. Global Technology Company is not a Pertama Partners client.

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