Indonesia skyline

Transform Your Financial Services Business in Indonesia with AI

AI training built for Indonesia's financial services sector.

AI is transforming financial services in Indonesia. From Islamic banking innovations to digital wallet fraud detection, financial institutions are leveraging AI for compliance and customer experience. Pertama Partners helps financial services leaders build AI capability through practical training and advisory.

Financial Services businesses in Indonesia face unique challenges and opportunities in AI adoption. As Southeast Asia's largest economy, Indonesia represents enormous potential for AI-driven transformation. We work with financial services firms to identify high-impact AI use cases, build internal capabilities, and implement solutions that deliver measurable ROI — all while navigating local regulations and funding programmes.

35% actively investing in AI
Financial Services AI Adoption
Source: Industry surveys 2024
25% improvement average
Productivity Gains
Source: Implementation studies 2024
200% in 18 months
Average ROI
Source: Client success data 2024

Challenges

AI Challenges for Financial Services in Indonesia

We help you navigate these industry-specific obstacles

Sharia Compliance Complexity

Indonesian Islamic finance institutions need AI systems that respect sharia principles while delivering modern banking capabilities and regulatory reporting.

Financial Inclusion Gaps

With 77 million unbanked Indonesians, financial institutions struggle to assess creditworthiness and deliver services to underserved populations profitably.

Fraud Detection Sophistication

Rapid growth of digital payments through GoPay, OVO, and DANA creates complex fraud patterns requiring advanced AI detection across Indonesian transactions.

Regulatory Change Management

Bank Indonesia and OJK continuously evolve regulations for fintech, requiring agile compliance systems that adapt to Indonesian financial oversight.

Use Cases

AI Applications for Financial Services

Practical AI use cases for financial services businesses in Indonesia

Alternative Credit Scoring

AI analyzes non-traditional data like mobile usage and e-commerce behavior to extend credit access to unbanked Indonesians without formal financial history.

Real-Time Fraud Prevention

Machine learning detects suspicious transaction patterns across Indonesian digital payment networks, reducing fraud losses while minimizing false positives.

Personalized Financial Products

AI recommends banking products and investment options tailored to Indonesian customer profiles, life stages, and Islamic finance preferences.

Automated Compliance Monitoring

AI systems track Indonesian regulatory requirements from Bank Indonesia and OJK, ensuring continuous compliance without manual overhead.

Regulations

AI Regulations in Indonesia

Key regulatory considerations for financial services businesses

Opportunities

Market Opportunities for Financial Services

Growth areas for AI-driven financial services businesses in Indonesia

Islamic Fintech Innovation

Indonesia positioning as global Islamic finance leader with sharia-compliant digital banking and investment platforms creating unique AI application opportunities.

Digital Payment Ecosystem

GoTo, Tokopedia, and regional platforms driving cashless transaction growth with AI needed for risk management and customer analytics.

Open Banking Evolution

Bank Indonesia pushing open banking initiatives requiring API-driven systems and AI for customer consent management and data security.

Wealth Management Growth

Indonesian middle class expanding with demand for robo-advisory and AI-powered investment platforms tailored to local market conditions.

Funding

Available Funding in Indonesia

Government programmes that can subsidise your AI investment

Prakerja - Skills Development Voucher

Indonesian workers can access up to IDR 3.5 million for skills training including AI and digital upskilling programs through the Kartu Prakerja platform.

Up to IDR 3.5 million per worker

View funding guide

Explore AI Training for Financial Services

Schedule a consultation to discuss how AI can drive results for your financial services business in Indonesia.