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ChatGPT Training for WorkGuide

ChatGPT Workshop for Companies — Format, Topics, and Outcomes

February 11, 20267 min readPertama Partners

Everything you need to know about running a ChatGPT workshop for your company. Format options, topics covered, expected outcomes, and how to maximise ROI.

ChatGPT Workshop for Companies — Format, Topics, and Outcomes

What is a ChatGPT Workshop for Companies?

A ChatGPT workshop is a structured training programme that teaches corporate teams how to use ChatGPT (and similar AI tools) productively and safely for business tasks. Unlike self-learning or watching tutorials, a facilitated workshop provides hands-on practice, real-time feedback, and company-specific guidance.

Workshop Formats

Format 1: The Executive Briefing (2-3 hours)

Best for: Leadership teams, board members Focus: Strategic overview — what AI means for your business, governance responsibilities, and investment decisions Outcome: Leaders can make informed decisions about AI adoption

Format 2: The Full-Day Workshop (7-8 hours)

Best for: Teams of 15-30 employees from any department Focus: Practical skills — tool usage, prompt engineering, department-specific use cases, and safe use Outcome: Participants can use ChatGPT independently for daily work tasks

Format 3: The Two-Day Intensive (14-16 hours)

Best for: AI champions, innovation teams, IT leaders Focus: Advanced skills — complex prompting, workflow design, policy creation, and adoption planning Outcome: Participants can lead AI adoption in their departments

Format 4: The Department Deep-Dive (4-6 hours)

Best for: A single department (HR, Sales, Finance, etc.) Focus: Department-specific use cases, prompts, and workflows Outcome: The department has a ready-to-implement AI workflow for their highest-impact tasks

What a Full-Day Workshop Looks Like

The most popular format is the 1-day workshop. Here is what a typical day covers:

Morning: Build the Foundation

09:00-09:30 — Opening: Why ChatGPT Matters for Your Company Context setting: how AI is changing your industry, what competitors are doing, and the opportunity cost of inaction.

09:30-10:30 — AI Literacy Understanding what ChatGPT can do (and cannot), the difference between AI models, and practical capabilities vs. limitations.

10:45-12:15 — Hands-On: Your First 50 Prompts Guided practice session. Participants use ChatGPT for their actual work tasks: drafting emails, summarising documents, researching topics, and creating content. Trainer provides real-time feedback and tips.

Afternoon: Go Deeper

13:15-14:45 — Prompt Engineering Masterclass Beyond basic prompts: role-based prompting, chain-of-thought, few-shot examples, structured outputs, and iterative refinement. Participants build a prompt library they can take back to their desk.

15:00-16:00 — Department Use-Case Workshop Breakout sessions by department. Each group identifies their top 3 AI use cases and creates prompt templates for each. Cross-team sharing at the end.

16:00-16:45 — AI Governance and Safe Use Your company's AI policy, data classification, quality assurance requirements, and what to do when things go wrong.

16:45-17:00 — Action Plan and Close Each participant writes down 3 specific tasks they will use ChatGPT for in the next week. Group photo and certificates.

Expected Outcomes

Immediate (Week 1)

  • Participants start using ChatGPT for daily work tasks
  • 30-50% of routine writing tasks are AI-assisted
  • Team has a shared vocabulary for discussing AI

Short-Term (Month 1)

  • 60-80% of participants regularly using AI tools
  • Time savings of 2-5 hours per week per person
  • AI champions emerge within the team

Medium-Term (Quarter 1)

  • Department-level AI workflows established
  • Measurable productivity improvements
  • Reduction in time spent on routine documentation

Maximising Workshop ROI

Before the Workshop

  1. Send a pre-survey asking what tasks participants spend the most time on
  2. Ensure tool access — all participants should have accounts set up before the day
  3. Set expectations — communicate what the day will cover and what to bring
  4. Manager support — ensure managers encourage attendance and application

During the Workshop

  1. Bring real work — participants should have actual tasks to practice on
  2. Take notes on prompts that work well for your specific needs
  3. Ask questions — the facilitator's expertise is the most valuable resource
  4. Network with colleagues to discover how other departments plan to use AI

After the Workshop

  1. Use it immediately — apply at least one AI technique the next day
  2. Share prompts — create a team prompt library in Slack/Teams/SharePoint
  3. Track time savings — even informal tracking builds the case for further investment
  4. Attend the follow-up — most providers offer a check-in session 2-4 weeks later
  5. Identify next steps — which team members should attend advanced training?

Cost and Funding

CountryFormatCost (15-30 pax)Funding AvailableNet Cost
Malaysia1-dayRM15,000-RM35,000HRDF 100%~RM0
Malaysia2-dayRM25,000-RM55,000HRDF 100%~RM0
Singapore1-dayS$5,000-S$15,000SSG 70-90% + SFEC + AP~S$0
Singapore2-dayS$8,000-S$25,000SSG 70-90% + SFEC + AP~S$0

With government funding covering the full cost in most cases, the only investment is your team's time — and the productivity gains typically pay that back within the first week.

Frequently Asked Questions

In Malaysia, a 1-day workshop for 15-30 participants costs RM15,000-RM35,000, fully HRDF claimable. In Singapore, it costs S$5,000-S$15,000 with 70-90% SSG subsidies. Most companies pay zero net cost after government funding.

The ideal group size is 15-30 for interactive learning and individual attention. Smaller groups (10-15) allow for more personalised instruction. Larger groups (30-50) are possible but work better for awareness-level sessions rather than hands-on workshops.

Participants should bring: a laptop with approved AI tool access, real work examples to practice with (emails to draft, documents to summarise, reports to write), and an open mind. Pre-workshop setup of ChatGPT accounts is recommended.

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