What is Tokenization?
Tokenization is the foundational NLP process of breaking text into smaller units called tokens — such as words, subwords, or characters — which enables AI systems to process and understand language by converting human-readable text into a format that machine learning models can analyze.
What Is Tokenization?
Tokenization is one of the most fundamental steps in Natural Language Processing. It is the process of splitting text into smaller, meaningful units called tokens. These tokens can be words, subwords, characters, or even sentences, depending on the tokenization strategy used. Every NLP application — from chatbots and search engines to sentiment analysis and machine translation — begins with tokenization.
Think of tokenization as the first step in teaching a computer to read. Before a machine can understand a sentence, it needs to break it down into manageable pieces, just as a child learning to read first identifies individual words before understanding sentences.
How Tokenization Works
There are several tokenization approaches, each with different strengths:
Word Tokenization The simplest approach splits text at spaces and punctuation. "The cat sat on the mat" becomes ["The", "cat", "sat", "on", "the", "mat"]. While intuitive, this approach struggles with compound words, contractions, and languages that do not use spaces between words (like Thai and Chinese).
Subword Tokenization Modern NLP models primarily use subword tokenization, which breaks words into smaller meaningful units. The word "unhappiness" might become ["un", "happi", "ness"]. This approach handles rare words and new vocabulary effectively because even unfamiliar words can be represented as combinations of known subword units. Byte-Pair Encoding (BPE) and WordPiece are popular subword methods used by models like GPT and BERT.
Character Tokenization Splits text into individual characters. This handles any word in any language but produces very long token sequences, making processing slower and more expensive.
Sentence Tokenization Splits text into sentences rather than words, useful as a preprocessing step for tasks like summarization or translation that operate on sentence-level units.
Why Tokenization Matters for Business
Tokenization may seem like a purely technical concept, but it has direct implications for business AI implementations:
Cost Implications Most AI language services — including OpenAI's GPT models, Google's language APIs, and other NLP services — charge by the token. Understanding tokenization helps businesses estimate and optimize their AI costs. A sentence in English might tokenize into 10-15 tokens, while the same sentence in Thai or Vietnamese might produce more tokens due to different linguistic structures, directly affecting costs for multilingual businesses.
Model Performance The choice of tokenizer affects how well an NLP model understands your content. Tokenizers trained primarily on English text may handle Southeast Asian languages less efficiently, using more tokens to represent the same meaning and potentially reducing model accuracy.
Context Window Limits AI models have a maximum number of tokens they can process at once (the context window). Understanding tokenization helps businesses plan how much text they can send to an AI model in a single request — critical for applications like document analysis and long-form content generation.
Search and Information Retrieval Search engines and document retrieval systems rely on tokenization to match queries with content. The tokenization approach determines what constitutes a searchable unit, affecting search accuracy and relevance.
Tokenization Challenges in Southeast Asian Languages
Southeast Asia's linguistic diversity creates specific tokenization challenges:
- Thai: Thai script does not use spaces between words, making word boundary detection a significant challenge. Specialized Thai tokenizers use dictionaries and statistical models to identify word boundaries
- Vietnamese: While Vietnamese uses spaces, it uses them between syllables rather than between words. Multi-syllable words require additional processing to identify
- Bahasa Indonesia and Malay: These languages use extensive prefixing and suffixing (affixation) that affects how words should be tokenized for optimal NLP performance
- Chinese characters: Widely used in Singapore and Malaysia, Chinese text requires character-based or word-based tokenization without the benefit of space separators
- Code-switching: Text that mixes languages (common in Southeast Asian communication) requires tokenizers that can handle multiple scripts and languages within the same text
Tokenization in Practice: What Business Leaders Should Know
Understanding AI Pricing When evaluating AI service costs, request token count estimates for your typical content. A customer support chatbot processing 10,000 conversations per month might use very different token volumes depending on the languages involved. Get cost projections based on actual content samples rather than generic estimates.
Optimizing AI Applications Content structure affects tokenization and therefore AI costs and performance:
- Clear, concise text produces fewer tokens and costs less to process
- Removing unnecessary formatting and boilerplate text reduces token count
- Structuring prompts efficiently for AI models saves tokens and improves response quality
Evaluating NLP Solutions When selecting NLP tools or AI platforms, ask about their tokenization approach for the languages your business uses. A platform that tokenizes Thai or Vietnamese efficiently will deliver better performance and lower costs for ASEAN-focused businesses.
Tokenization and Model Selection
Different AI models use different tokenizers, which affects their performance across languages:
- GPT models use BPE tokenization optimized for English and major European languages
- Multilingual BERT uses WordPiece tokenization with a vocabulary spanning 104 languages
- Language-specific models trained for particular Southeast Asian languages often use custom tokenizers optimized for those languages
When selecting AI models for multilingual business applications, understanding how each model tokenizes your languages helps predict both performance and cost.
Practical Takeaways
For business leaders, tokenization comes down to three practical considerations: it affects your AI costs (more tokens equals higher costs), your AI accuracy (better tokenization equals better understanding), and your AI capacity (token limits determine how much text you can process at once). When evaluating AI solutions, always test with content in the actual languages and formats your business uses.
While tokenization is a technical concept, it has direct financial and operational implications that CEOs and CTOs should understand. First, AI service costs are almost universally calculated per token. For businesses operating in Southeast Asian languages, the same content may require significantly more tokens than English — meaning costs can be 20-50% higher for the same volume of text processed. Understanding this helps with accurate AI budget planning.
Second, tokenization quality directly affects AI performance. NLP models that use tokenizers poorly suited to your business languages will produce less accurate results — whether that is sentiment analysis of customer reviews, classification of support tickets, or translation of business documents. Choosing AI solutions with appropriate tokenization for Southeast Asian languages is not a technical detail but a business decision that affects output quality.
Third, as businesses scale their AI usage, token efficiency becomes a significant cost optimization lever. Simple changes in how content is structured and how prompts are written can reduce token usage by 20-30%, translating directly to cost savings. CTOs building AI applications should monitor token usage and optimize systematically, treating tokens as a resource to be managed just like any other business expense.
- Understand that AI service costs are directly tied to token count — request token estimates for your actual content in your business languages before committing to an AI platform or provider
- Southeast Asian languages often require more tokens than English for equivalent content, which increases processing costs and reduces the amount of text that fits within model context windows
- When evaluating AI solutions for multilingual ASEAN applications, test tokenization efficiency for each language you use — better tokenization means better accuracy and lower costs
- Optimize content structure to reduce unnecessary token usage: remove boilerplate text, write concise prompts, and structure data efficiently when sending text to AI systems
- Ask AI vendors specifically about their tokenization support for Southeast Asian languages, especially Thai (which lacks word spaces) and Vietnamese (which uses syllable-based spacing)
- Monitor token usage in production AI applications and set up alerts for unexpected increases, which may indicate inefficient content processing or prompt design issues
Frequently Asked Questions
What is tokenization in AI and why should business leaders care about it?
Tokenization is the process of breaking text into smaller units (tokens) that AI models can process. Business leaders should care because most AI services charge per token — understanding tokenization helps you estimate costs accurately, especially for multilingual operations where Southeast Asian languages may require more tokens than English. It also affects AI accuracy: models with better tokenization for your languages produce more accurate results. In practical terms, tokenization directly impacts your AI budget and the quality of AI-powered tools you deploy.
How does tokenization affect the cost of AI services for Southeast Asian languages?
AI services that charge per token typically cost more to process Southeast Asian languages than English. This happens because tokenizers are often optimized for English, causing them to split Southeast Asian text into more tokens for the same amount of meaning. For example, a sentence in Thai might produce 50% more tokens than an equivalent English sentence. This means businesses should factor in a language-based cost multiplier when budgeting for AI services across ASEAN markets, and should prefer AI providers with tokenizers optimized for their specific languages.
More Questions
Thai and Vietnamese present unique tokenization challenges. Thai does not use spaces between words, so tokenizers must use dictionary-based or statistical methods to identify word boundaries — standard word-splitting approaches fail entirely. Vietnamese uses spaces between syllables rather than words, meaning multi-syllable words require additional logic to identify correctly. Both languages benefit from specialized tokenizers rather than generic multilingual approaches. When selecting AI solutions for Thai or Vietnamese content, verify that the provider uses appropriate tokenization for these languages.
Need help implementing Tokenization?
Pertama Partners helps businesses across Southeast Asia adopt AI strategically. Let's discuss how tokenization fits into your AI roadmap.