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Generative AI

What is GPT?

GPT (Generative Pre-trained Transformer) is a family of large language models developed by OpenAI that can generate human-quality text, answer questions, write code, and perform a wide range of language tasks. GPT models power ChatGPT and are widely used in business applications.

What Is GPT?

GPT stands for Generative Pre-trained Transformer, a specific architecture and family of AI models developed by OpenAI. Each word in the name describes a key characteristic:

  • Generative: The model creates new content rather than simply classifying or analyzing existing content
  • Pre-trained: The model is trained on vast amounts of text data before being adapted for specific tasks
  • Transformer: The underlying neural network architecture that enables the model to process and understand relationships within text

GPT has become one of the most recognized names in artificial intelligence, largely due to the success of ChatGPT, which brought generative AI into mainstream business and consumer use starting in late 2022.

The Evolution of GPT Models

Understanding the progression of GPT models helps business leaders grasp the pace of AI advancement:

GPT-3 (2020): The model that first demonstrated that large language models could generate remarkably human-like text. It had 175 billion parameters and could write essays, answer questions, and even generate basic code.

GPT-3.5 (2022): The model behind the original ChatGPT launch. It was more conversational and better at following instructions, sparking the global generative AI boom.

GPT-4 (2023): A major leap in capability, with significantly improved reasoning, accuracy, and ability to handle complex tasks. GPT-4 could pass professional exams including the bar exam and medical licensing tests.

GPT-4o (2024): An optimized version of GPT-4 that introduced native multimodal capabilities, processing text, images, and audio in a single model with faster response times and lower costs.

Each generation has brought substantial improvements in accuracy, reasoning ability, and the range of tasks the model can handle effectively.

How GPT Is Used in Business

GPT models are accessed by businesses through several channels:

ChatGPT (Consumer and Business Product)

The most accessible way to use GPT technology. ChatGPT Plus and ChatGPT Enterprise offer enhanced features including longer conversations, file uploads, data analysis, and web browsing. Many SMBs start their AI journey here.

OpenAI API

For businesses that want to build GPT capabilities into their own products and workflows. The API allows developers to send prompts to GPT models and receive responses programmatically, enabling custom chatbots, content generation pipelines, document processing systems, and more.

Microsoft Copilot

GPT powers Microsoft's Copilot products integrated into Office 365, GitHub, and Azure. For companies already in the Microsoft ecosystem, this is often the most natural way to deploy GPT capabilities across the organization.

Custom GPTs

OpenAI allows businesses to create custom versions of ChatGPT tailored to specific tasks, loaded with company-specific knowledge and instructions. A logistics company could create a custom GPT that knows its shipping routes, pricing, and policies.

GPT for Southeast Asian Businesses

GPT models offer several advantages for companies operating in ASEAN markets:

Multilingual Capabilities GPT-4 and GPT-4o handle major Southeast Asian languages including Bahasa Indonesia, Thai, Vietnamese, Malay, and Tagalog. While performance in English remains strongest, the gap is narrowing with each model generation, making GPT increasingly practical for multilingual business operations.

Cost-Effective Expertise For SMBs that cannot afford to hire specialists in every domain, GPT can serve as a versatile assistant for tasks ranging from market research and competitive analysis to drafting legal documents and creating financial models. A small company in Bangkok can access analytical capabilities that were previously available only to large enterprises.

Rapid Prototyping Startups and SMBs across Southeast Asia are using GPT to rapidly prototype products, generate business plans, create pitch decks, and develop MVPs. The speed at which GPT can produce first drafts accelerates the entire product development cycle.

Understanding GPT's Limitations

While GPT is remarkably capable, business leaders should be aware of its limitations:

  • Knowledge cutoff: GPT models have a training data cutoff date and may not know about very recent events or developments
  • Hallucination: GPT can generate plausible-sounding but incorrect information, particularly on niche or specialized topics
  • Context window: There are limits on how much text the model can process in a single conversation, though these limits are expanding with each generation
  • Consistency: Given the same prompt, GPT may produce slightly different outputs each time, which can be managed through API parameters
  • Bias: The model's training data includes biases present in internet text, which can occasionally surface in outputs

GPT vs. Alternatives

GPT is not the only option for businesses exploring large language models. Key alternatives include:

  • Claude (Anthropic): Strong at analysis, safety, and handling very long documents
  • Gemini (Google): Tightly integrated with Google services and strong at multimodal tasks
  • Llama (Meta): Open-source, can be self-hosted for maximum data control
  • Mistral: Efficient European-developed models with strong performance-to-cost ratios

The best choice depends on your specific requirements, existing technology ecosystem, and data governance needs. Many businesses use multiple models for different tasks.

Why It Matters for Business

GPT has become the gateway through which most businesses first encounter generative AI, and for good reason. The combination of broad capability, ease of access through ChatGPT, and deep integration with the Microsoft ecosystem makes GPT models the practical default for many organizations. For CEOs considering AI adoption, understanding GPT and its ecosystem is essential because it represents the most mature and widely supported entry point into generative AI.

For CTOs evaluating technology strategy, the GPT ecosystem offers significant advantages in terms of developer tools, documentation, and community support. The OpenAI API has become a de facto standard that many third-party applications are built upon, meaning that investing in GPT integration connects you to a large and growing ecosystem of AI-powered tools and services. However, it is equally important to avoid vendor lock-in by designing systems that can work with multiple LLM providers.

From a competitive standpoint, the widespread availability of GPT means that access to the technology itself is not a differentiator. What differentiates businesses is how effectively they deploy GPT in their specific context: the quality of their prompts, the sophistication of their workflows, and how deeply they integrate AI capabilities into their core operations. ASEAN businesses that move beyond basic ChatGPT usage to build custom integrations and fine-tuned applications will have a meaningful advantage over those that treat GPT as just another software tool.

Key Considerations
  • Start with ChatGPT Team or Enterprise for immediate productivity gains, then evaluate API integration for custom workflows as your needs mature
  • Compare GPT pricing against alternatives for your specific use case -- GPT-4o is significantly cheaper per token than GPT-4 and is sufficient for many business tasks
  • Review OpenAI's data usage policies carefully and use the API with appropriate data processing agreements for sensitive business data
  • Build workflows that are model-agnostic where possible so you can switch between GPT and alternatives as the market evolves
  • Monitor OpenAI's model updates and test new versions against your existing prompts, as performance characteristics change between versions
  • Consider ChatGPT Enterprise for organizations that need admin controls, SSO, and guaranteed data privacy for team-wide deployment

Frequently Asked Questions

Is ChatGPT the same as GPT?

No, they are related but different. GPT is the underlying AI model (the brain), while ChatGPT is a product built on top of GPT (the interface). ChatGPT wraps the GPT model in a conversational interface with additional features like web browsing, file uploads, and code execution. You can also access GPT models directly through the OpenAI API without the ChatGPT interface, which gives you more control and flexibility for custom business applications.

Which version of GPT should our company use?

For most business applications, GPT-4o offers the best balance of capability and cost. It is significantly faster and cheaper than GPT-4 while maintaining similar quality for common business tasks like writing, summarization, and analysis. Use full GPT-4 for tasks requiring the highest accuracy and complex reasoning, such as legal analysis or detailed strategic planning. For high-volume, simpler tasks like email classification or basic content generation, GPT-3.5 Turbo remains a cost-effective option.

More Questions

GPT is currently among the strongest general-purpose models with good support for ASEAN languages. Google Gemini is a strong competitor, particularly for businesses already using Google Workspace. Claude excels at document analysis and safety-critical applications. For businesses concerned about data sovereignty in ASEAN markets, open-source models like Llama can be deployed on local infrastructure. The best approach for many companies is to evaluate two or three models on your actual use cases before committing.

Need help implementing GPT?

Pertama Partners helps businesses across Southeast Asia adopt AI strategically. Let's discuss how gpt fits into your AI roadmap.